Inside the SOC
Organizations face nonstop threats, but few truly understand how a security operations center responds. This video gives you a rare inside look at the SOC, showing how analysts work to detect and neutralize risks in real time. Watch the video to understand why SOC capabilities are essential to business resilience. Contact GLOBAL IT DATACENTER INC. to learn how these services can strengthen your security strategy.
How does the SOC utilize data for threat detection?
The SOC relies heavily on data from the past 30 days to predict and manage the next 30 days. By analyzing heat maps and workload data, we ensure that we have the appropriate staffing levels to handle the current work volume. This data-driven approach allows our analysts to quickly identify potential threats and respond effectively.
What is the process for investigating incidents?
When a potential incident is detected, our SOC analysts begin by assessing the situation. If they identify suspicious activity, they may reach out to the client for clarification. The investigation often involves looking for additional indicators to confirm the nature of the threat. If necessary, we can also involve our threat response unit to assist with analyzing any artifacts or malware samples.
How does the SOC maintain communication with clients during incidents?
Maintaining clear and consistent communication with clients during an incident is crucial. We prioritize keeping everyone informed and on the same page throughout the investigation process. This ensures that all parties are actively working towards a resolution and that the client understands the steps being taken to address the incident.
Inside the SOC
published by GLOBAL IT DATACENTER INC.
IT DATACENTER is a technology solution provider and Value Added Reseller for IT Infrastructure along with CLOUD managed services. Our team of technical engineers and senior consultants are certified to offer tier-1 IT hardware and software solutions that fit your business needs. We are committed to help our customers achieve their business continuity and IT planning.
IT DATACENTER built an outstanding team of professionals with many years of experience and vertical expertise enables them to architect leading edge solutions that are efficient, reliable and valuable for your return on investment. We are industry experts covering the Oil and Gas, Telecommunication, Securities, Government, Healthcare, Banking, Military, Transportation, Retail and Distribution.